Compliments and Complaints

The Yellowhouse commitment to you:

  • We will deal with complaints fairly, promptly and professionally
  • We will take ownership of our errors
  • We will advise you of remedial action

We appreciate your feedback. We have a presence on several social media sites so you are welcome to follow any of the links to get in touch with us. You can send an email or call us on 1300 733 905 or +617 3343 4256.

If you take a public course with us, we send you a Survey Monkey link for your course evaluation and comments.

Compliments

Let us know if there is something you liked, you want more of, or you others to know you appreciate what we do. It’s good to know when we are doing well.

Complaints

Sometimes, we may not meet your requirements at the level of service we seek to provide. Please tell us. We will respond. We will seek to resolve the issue if we can.