Adopt the world’s most popular IT Service Management framework
The ITIL Foundation course includes:
- Service Management as a Practice
- Service Lifecycle
- Key Principles and Models
- Selected Processes
- Selected Roles
- Selected Functions
- Technology and Architecture
- Related standards and frameworks
- The issues of implementing ITIL Service Management into an organisation and creating a cycle of continuous improvement
Pass your ITIL exam with Yellowhouse.
We offer the Foundation exam in the classroom or Online.
There are 40 multiple-choice questions in an hour, with a pass mark of 25/40.